Shipping policy

Shipping Policy

Thank you for shopping with NovaSheds.

We are committed to providing a smooth and reliable delivery experience across the United Kingdom.

Delivery Areas

We currently deliver to addresses within the United Kingdom only.

At this time, we do not offer international shipping.

Free UK Shipping

We offer FREE standard shipping on all orders delivered within the United Kingdom.

There are no minimum order requirements.

Order Processing

Orders are typically processed within 1–2 business days.

Orders are processed Monday to Friday, excluding public holidays.

Once your order has been prepared and dispatched, you will receive a shipping confirmation email containing your tracking information.

Estimated Delivery Time

After dispatch, delivery generally takes 7–14 business days, depending on your location and the courier's schedule.

Please note that delivery estimates are not guaranteed and may occasionally be affected by factors outside our control, including:

  • Severe weather conditions
  • Public holidays
  • High seasonal demand
  • Courier network delays
  • Remote delivery locations

Order Tracking

As soon as your order has been dispatched, you will receive a confirmation email containing your tracking number.

You can also track your shipment anytime by visiting our Track Your Order page.

Incorrect Shipping Information

Please ensure that your delivery information is accurate before placing your order.

NovaSheds cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details provided during checkout.

Delayed Deliveries

While we work closely with our delivery partners to ensure timely shipping, occasional delays may occur.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we will be happy to assist you.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the item and its packaging.

Our team will investigate the issue and work towards an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Email: support@novasheds.shop