Contact Us

Contact Us

We're here to help.

If you have any questions about your order, delivery, products, or anything else, our customer support team is happy to assist you.


Customer Support

Email

support@novasheds.shop


Phone

+44 191 523 7755


Business Hours

Monday – Friday

9:00 AM – 5:00 PM (GMT)

Closed on weekends and public holidays.


Business Address

Byron House

Seaham

SR7 0PY

United Kingdom


Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your Order Number (if applicable)
  • Your Full Name
  • The Email Address used when placing your order
  • A Brief Description of your enquiry

Response Time

We aim to respond to all enquiries within 1 business day.


Track Your Order

If your order has already been shipped, you can track it anytime by visiting our Track Your Order page.